Making the Journey Easier: How Grow Helps Families Access Non-Emergency Medicaid Transportation
At Grow Learning Centre, we understand that getting to a clinic can be just as challenging as the appointment itself—especially for families navigating the Medicaid system. That’s why we’re committed to helping families access reliable, non-emergency transportation so their children can attend their therapy sessions on time, every time.
Why Transportation Support Matters
Many families face barriers when trying to get their child to a clinic, whether due to a lack of a personal vehicle, inconsistent work schedules, or simply not knowing that transportation services are available through Medicaid. Missing appointments can disrupt a child’s development and progress, which is why transportation is not just a convenience—it’s a necessity.
What Is Non-Emergency Medicaid Transportation?
Non-emergency medical transportation (NEMT) is a benefit available through Medicaid that helps eligible families get to and from medical appointments. This includes routine therapy visits, assessments, and other essential clinical care. These services are often provided via third-party transportation programs authorized by the state.
How Grow Supports Families Step-by-Step
At Grow, we’ve created a hands-on process to ensure families are not left to navigate this on their own. Here’s how we make the process easier:
1. Education and Awareness
We begin by informing families about the existence of this benefit. Many caregivers are unaware that Medicaid covers transportation for their children. During onboarding or early conversations, our staff proactively mentions this option and outlines its benefits.
2. Assistance with Enrollment
Grow team members help families find the right transportation provider for their Medicaid plan. This may involve assisting them in contacting the regional broker or guiding them through the online application process.
3. Coordinating with the Provider
Once the family is connected with the transportation service, we often assist by providing the necessary documentation or appointment details to set up recurring rides. Our team works closely with providers to confirm schedules and ensure everything is set up correctly.
4. Ongoing Support
We don’t stop after the first ride is scheduled. Suppose there are cancellations, delays, or changes to the child’s therapy schedule. In that case, we help coordinate updates with the transportation provider so families aren’t left to figure it out on their own.
Real Impact, Real Stories
We’ve seen firsthand how this support transforms attendance and consistency in care. Families who once struggled to access the clinic now arrive with peace of mind, knowing that transportation barriers won’t hinder their child’s therapy.
Let Us Help You Get There
If you’re a family at Grow who thinks you might qualify—or if you’re unsure where to start—reach out to our team. We’ll walk you through the steps, connect you to the right Medicaid transportation program, and ensure your child never misses a session due to a lack of transportation.
